PUT POWERFUL TOOLS IN THE PALM OF YOUR HAND.
As a facility owner, you have a million things to manage. Trust Matrix Asset Management to lighten the load when it comes to equipment. Already the most comprehensive asset management solution on the market, our robust new platform offers a 360° view of your equipment’s status anytime. On just about any device*.
* Device must be able to connect to the Internet
The latest version of our asset management solution includes an extremely useful, secure service/communication portal. The portal and other recently added capabilities improve communication between Matrix, you and your service provider, streamlining the repair process and limiting downtime.
For example, if a machine goes down, Matrix Asset Management will automatically notify our Customer Tech Support and your service tech. All parties can then log in to the service portal to ensure that the problem is fixed expeditiously. The results are less downtime, greater accountability and more customers who are truly satisfied because they have more access to their favorite machines.
Our system isn’t just reactive, though. At its core, Matrix Asset Management is about providing objective data so you can make optimal decisions in the future. That’s why we provide you a personalized portal with graphical displays of equipment use – by product type, by hour, over the last month, etc. – that help you align your inventory with usage patterns in your facility and better manage products over their lifecycles. Other proactive features are a preventive maintenance schedule that you can customize and automated software updates for your equipment, which guarantee you’ll always have the latest and greatest software Matrix has to offer. To help promote your services and communicate with users, we’ve also added the ability to create events to a facility calendar viewable on the 7xi consoles. That way, you can communicate with customers about upcoming specials or events. You can customize the product home screen, too. Add your logo, or use it as an electronic “bulletin board” to keep your customers informed.
EASILY VIEW YOUR PRODUCT INFORMATION
Easy indicator icons on the product page signal whether a product is functioning properly (green dot). Plus, you can quickly access equipment information like product manuals or service documentation.
ACCESS MACHINE -SPECIFIC DATA
Quickly gauge individual machine use with summary statistics and graphs of the product’s use over time. This invaluable data can help you better manage your inventory.
CUSTOMIZE EQUIPMENT NAMES
Not only can you name your facility or center, but you can also configure the system so that equipment names follow facility policy for easy identification by staff and service providers.
UNDERSTAND USAGE PATTERNS
At a glance, the system automatically summarizes the most popular machines that were used at every time of day. Greater insight into usage patterns allows you to better maximize product life.
MANAGE MULTIPLE FACILITIES
Ideal for organizations large and small, the system provides easy access to equipment data from multiple facilities in a single portal accessible by just about any device that can connect to the Internet.
MULTIPLE VIEWS OF FACILITY DATA
A variety of data views are possible for your facility. Examples shown on this screen are Average Workouts per Hour, Top Usage in the Past 30 Days and Average Use by Type.