Commercial Warranty
Commercial Warranty
Cardio Warranty
| T7xi/T7xe/T5x Treadmill | T3xe/T3x Treadmill | T1xe/T1x Treadmill † | |
|---|---|---|---|
| *Frame | 7 Years | 7 Years | 7 Years |
| Drive Motor | Lifetime | 7 Years | 3 Years |
| Parts | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| Labor | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| **Wearable Items | 90 Days | 90 Days | 90 Days |
| A7xi/A7xe/A5x/ A3x Ascent | E7xi/E7xe/E5x/E3x Elliptical | Krankcycle® by Matrix | |
|---|---|---|---|
| *Frame | 7 Years | 7 Years | 5 Years |
| JID Hybrid Generator | 5 Years | 5 Years | |
| Parts | 3 Years CAP | 3 Years CAP | 2 Years |
| Labor | 3 Years CAP | 3 Years CAP | 90 Days |
| **Wearable Items | 90 Days | 90 Days | 90 Days |
| S7xi/S7xe/S5x/S3x Stepper | C7xi/C7xe/C5x ClimbMill | H7xi/H7xe/H7x/H5x H3x Hybrid | |
|---|---|---|---|
| *Frame | 7 Years | 7 Years | 7 Years |
| JID Hybrid Generator | 5 Years | 5 Years | 5 Years |
| Parts | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| Labor | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| **Wearable Items | 90 Days | 90 Days | 90 Days |
| U7xi/U7xe/U5x/ U3x Upright | R7xi/R7xe/R5x/R3x Recumbent | E1x/R1x/U1x † | |
|---|---|---|---|
| *Frame | 7 Years | 7 Years | 7 Years |
| JID Hybrid Generator | 5 Years | 5 Years | 5 Years |
| Parts | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| Labor | 3 Years CAP | 3 Years CAP | 3 Years CAP |
| **Wearable Items | 90 Days | 90 Days | 90 Days |
| Matrix Digital TV | Entertainment | Rower | |
|---|---|---|---|
| Parts | 3 Years | 2 Years | |
| Labor | 3 Years | ||
| Stands | 1 Year | ||
|
** Wearable items are: Headphone Jack, USB Port, iPod Connector, & Batteries. 90 Days Parts, No Labor. † Warranty limited to 6 hours of use per day. Full commercial warranty not available on 1-Series cardio. |
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S Series/E Series Indoor Cycle Warranty
| Frame construction, breakage, welding, seat and handlebar slider | 10 years |
| Handlebar and saddle assembly, brake system (excluding brake pad), adjustment knobs, cranks, belt drive system, bottom bracket assembly, flywheel hubs assembly, powder coating | 3 years |
| Pedals, insert sleeves for handle bar and saddle post, leveling feet | 2 years |
| Saddle | 1 year |
| *** Pedal straps, brake pads, pedal binding system and water bottle holder not covered under warranty. | |
Myride
| Metal Wave Stand | 3 years |
| Monitor Bezel, iPod Basket, Internal Monitor Cable Routing, External Cable Connection Terminals | 3 years |
| Mini PC, Monitor, Internal Power Supply Unit | 3 years |
| *** Audio and IPod Extension Cables are considered wear items excluded from warranty. | |
Strength Warranty
| Ultra/Versa/Aura Strength | G1 Strength | |
|---|---|---|
| *Frame (Not coatings) | 10 years | 10 years |
| Structural Parts | 10 years | 10 years |
| Weight Stacks | 5 years | |
| Pulleys | 5 years | |
| Pivot Bearings | 5 years | |
| Other items not specified | 3 years | |
| Labor | 3 years | |
| Upholstery/Cables/Springs/Grips | 1 year | |
| Accessories | 6 months | |
| Parts | 1 year | |
| Labor (excluding upholstery/cables/grips) | 1 year | |
| Upholstery/Cables/Grips/Springs | 90 days | |
| * Frame is defined as the welded metal base of the unit and does not include removable parts. | ||
